Our Contact Details
We are open every day 10am to 5pm except when we are closed at Christmas on the 24th, 25th, and 26th December.
We are open on New Year’s Eve and New Year’s Day.
Last ticketed entrance to the Museum is at 4.15pm.
Children (5 – 16 years) £4
Family ticket (2 adults + 2 children) £20.00
Family ticket (1 Adult + 3 children) £ 16.00
Children under 5 years – free
SPECIAL CONCESSIONS:- If you are a group, school, educational institution or university please contact us at firstname.lastname@example.org or call 01929 270000 for discounted entrance tickets and details on a educational package to support your visit.
The entrance fee includes 12 months complimentary admission to The Etches Collection and is valid for one year from the date shown on your till receipt (which must be retained for re-admission). You will be asked to sign and print your name on your till receipt. Tickets are not transferable. Proof of signature will be required in order to gain re-admission. Conditions and exclusion dates may apply. For our refund and complaints policies, please see the attached documents.
With your permission The Etches Collection can reclaim from the government 25p in every £1 spent on admission by using GiftAid - It costs you nothing but helps us a lot. Please refer to the GOV.UK website for further information on GIFTAID. Your details from Gift Aid will remain confidential and will never be disclosed to third parties, other than for the sole purpose of processing your donation.
There is a free car park at the museum, including parking reserved for the disabled, but space is limited. If you plan on visiting Clavell's then you may use their car park. There is also parking at Kimmeridge Bay, which is a 15 minute walk away. Please be aware that the Smedmore Estate charge a £5 toll to use the car park down at Kimmeridge Bay.
We also have a designated parking space for a coach next to the museum which can be booked by prior arrangement, for groups which plan to arrive to the museum by more than one coach we can arrange for passes to enable parking down at Kimmeridge Bay (please see our 'Kimmeridge' section of the website to see how to book your coach pass from Dorset Country Council).
We can only let assistance dogs into the museum.
Our modern building has step free access with a lift between the two levels. An accessible toilet is available on both levels. We have a detailed 'Access Statement' available for download to the right of this page.
Our shop sells hot drinks and snacks. There are picnic areas by the museum or Clavell’s café and restaurant is opposite, which offers lunch, afternoon teas and evening meals.
Enjoy our free Wifi throughout the building.
Visitors are encouraged to take photographs throughout the collection and share them with us via Facebook or Twitter. However any photographs or videos taken in the Museum are for personal use only and commercial use of any kind is not permitted.